We aren’t just a care home; We are family.
What defines a family?
Love, conversation, laughter, and a feeling of togetherness. This sums up West View Care Home in Devon. Our staff and residents eat together, cook together and even clean up together! These meaningful, everyday engagements give our dementia residents lives that are truly fulfilling and joyful.
Together, we are working to change the perspective on what care should look like.
Our Approach
Take a look around your new home
Welcome from Diane Kehoe, Registered Manager
Welcome to West View Care Home. I hope our website gives you a sense of our approach to care and our commitment to helping every resident live a happy, fulfilling life with purpose and meaning.
My background
I trained as a registered nurse at St Bartholomew’s Hospital in London. Throughout my career, I have worked hard to achieve the highest possible standards in every nursing role I have undertaken. My experience includes specialist nursing in ENT, burns and plastics, as well as many years as a practice nurse. However, caring for older people has always been where my passion lies.
I later accepted a position as a registered nurse in a nursing home. Although I found the role immensely rewarding, I felt that traditional care often focused primarily on personal care and nutrition, leaving too little time to support residents’ emotional and psychological well-being.
After being promoted to Home Manager, I went on to manage five other nursing and residential care homes, with West View being my sixth.
A more meaningful approach to care
A defining moment in my career came when I attended a lecture by Dementia Care Matters, now known as Meaningful Care Matters. The lecture introduced the Butterfly Care Home approach, in which residents live in a warm, family-style environment.
Staff have time to engage with residents, share meals and drinks, reminisce, and form meaningful relationships. Residents’ life stories are valued and shared so that staff can understand who each person is, what matters to them and how they wish to live. The emphasis is on togetherness rather than an “us and them” culture, and this inspired my ambition to manage a Butterfly Care Home.
In 2018, following a year of training and a complete transformation in the home’s culture and philosophy, I achieved my first Butterfly accreditation. The home maintained the highest level of accreditation for three consecutive years.
Since then, I have managed another Butterfly Home that achieved an Outstanding rating from the Care Quality Commission. I have also overseen West View’s own transformation, commissioned and decommissioned a nursing home, and achieved the Gold Standards Framework for excellence in end-of-life care.
My commitment to West View
I remain a passionate advocate for everyone who lives at West View and am committed to providing the best possible care. Our aim is not simply to meet residents’ physical needs, but to support the whole person – their identity, relationships, memories, emotional well-being and sense of purpose.
If you would like to learn more about West View or arrange a visit, you will always receive a warm welcome.
Memories matter, especially for those living with dementia.
You only need to step through the doors of West View Care Home to see the creativity, care and comfort that extends into each room. Using our own experience and the latest research, we understand the importance of visual stimulation, especially for those living with dementia. Bright interiors, vintage displays and household objects are all carefully curated to spark imagination, conversation and familiarity.
This isn’t a hotel or an institution, this is home.
Inspired by the heart.
Backed by research.
We are paving the way for homely, happy environments that allow meaningful relationships to grow. All our ideas and initiatives are inspired and backed by the latest research into dementia care. We have adopted Meaningful Care Matters philosophy and culture in all that we do here in our home. This has been further acknowledged and approved by National Dementia Care Accreditation Scheme.
