Covid-19 free home
17 November Lock Down Update
West View is open to visits by relatives by prior arrangement, please contact us to arrange your visit and be prepared to enter the conservatory via the garden. The way is partially lit and is accessible by steps or ramps but please take care with your footing. If you have physical difficulties, please let us know and we will arrange access on the level suitable for wheelchairs etc.
For clients at the end of life or, with long term illness we are able to arrange room visits with full PPE. Please call the home for more details, keep an eye on our Facebook page or, ask for your email to be added to our relatives and friends email distribution list where updates are posted when necessary.
These are ways in which you can help us maintain a quality of life for residents over the coming days.
Please avoid telephone calls at busy times such as early morning, lunch and early evening.
Try and call residents own dedicated line when they are likely to be in their rooms. (If you don't know it we can email it to you).
Make use of social media and platforms such as Skype, FaceTime, WhatsApp, Team or Zoom to have real time interactions with your loved ones. (Contact us with your preference of platform and weekly slot)
Send messages by email and include picture or video clips, which we can share. (We will try and reply)
Use our Facebook page to send encouragement and to see our residents enjoying the regular activities programme.
Only visit when necessary with the appropriate pre-booking and observe our PPE and social distancing policy.
The residents are occupied and generally very happy and we have good supplies of food and provisions. We are having to be more creative than ever to ensure that their quality of life remains high and are rising to the challenge.
We continue to email our residents relatives and friends on regular basis with a short newsletter.